Account FAQ
How do I edit my account
- Select the account icon to be re-directed to the AriensCo extranet to update your information.
How do I reset my account password
- Select the account icon to be re-directed to the AriensCo extranet to update your information.
How can I see my order history
- Select the account icon to be re-directed to the AriensCo extranet to view your order history.
What is the shipping charge?
- Free freight on all orders over $150
- $15 handling fee for all orders under $150
When will my order ship?
- Guaranteed 2-day delivery within the United States, all parts ship direct to dealer from Shepherdsville, KY warehouse to accommodate best availability and fill rate performance.
- No splitting of orders
Can I expedite my order?
- Next day delivery is available for a calculated fee per order. Indicate express shipment when placing your order with us and we will get it to you right away.
What is the return policy?
- Return parts any time of the year, 15% handling fee.
Where can I see the Henry’s program?
- The Henry’s program is located on the Henry's Resources page.
I received my shipment damaged what do I do?
- Fill out the Out of Box form on the Dealer Extranet.
How do I file a warranty on my Henry’s parts order?
- Fill out the Warranty Claim Entry form on the Dealer Extranet.
Where can I find the warranty statement?
- Select here to read the warranty statement in full.
Contact Us
Hours of Operation
- Monday- Friday 7am-4:30pm CST
Customer Service phone number
- 877-291-7294
Terms
- Select here to see the Terms and Conditions page to learn more.
Privacy Policy
- Select here to see the Privacy Policy page to learn more.